Update 9 – MBA Communication regarding opening times and operative branches

The Malta Bankers’ Association (MBA) informs the general public that its communication of the 17th April 2020 is being updated with the following information:


Bank of Valletta p.l.c. (BOV)


As from Monday 22nd June, the bank will reopen another three of its branches on Monday, bringing the number up to 31. Thus the Luqa, Qormi and Skyparks branches will be open from Mondays to Fridays between 8.30am and 1.30pm and on Saturdays from 8.30am to 12.30pm. This means that as from next Monday, the bank’s outlets operating on Saturdays will be increased from 28 to 31.

Cheque encashment and cash withdrawals are accepted until 12.00 as per normal pre-COVID schedule. On Saturdays, the Qormi Branch will provide full services including cashiering services, whereas the Luqa and Skyparks Branches will offer non-cashier services.

All current procedures with regard to cashiering services and safety measures including limiting the number of customers inside the branch at any one time remain in force. Moreover, customers are urged to avoid queuing and to use ATMs at any time of the day for their cash requirements. Customers are also encouraged to opt for secure contactless payments.


HSBC Bank Malta p.l.c. (HSBC)


As of Monday 22nd June 2020, HSBC will reopen its branches in Birkirkara, Swieqi (tellerless) and Żejtun.  These three branches will complement the five principal branches that have remained open during the COVID-19 outbreak, namely Valletta, Sliema, Paola, Mosta and Rabat (Gozo).   The bank’s standard opening hours will apply for all branches.

The bank continues to encourage customers to use its digital solutions for their banking needs.


All other information in the 17th April communication and this update remains correct at the time of publication of this update but may be subject to change due to any exigencies in the capacity of the member banks to operate the said branches and at the said times. This is of course also dependent on any further measures announced or taken by the regulatory or health authorities aimed to limit contagion.


In the event of any further changes to the information published in the communication of the 17th April, the MBA will issue additional updates to this effect. Notwithstanding this, the public is urged to still check the websites of the Association’s individual member banks for the latest information at hand.

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